Bengaluru Airport Embraces AI for Enhanced Efficiency
Bengaluru, often referred to as the "Silicon Valley of India", has been at the forefront of technology and innovation for many years. As a city known for its booming IT industry and tech startups, it is only fitting that its primary international airport, Kempegowda International Airport (KIA), would become a pioneer in adopting cutting-edge technologies to enhance its operations. One such leap has been the adoption of Artificial Intelligence (AI) to bolster its efficiency.
1. Why AI?
AI brings with it the promise of automation, predictive accuracy, and enhanced user experience. In an environment like an airport, which witnesses massive footfall, fluctuating schedules, and the need for high security, the implementation of AI can streamline operations, improve customer experience, and ensure safety at an unparalleled level.
2. Enhancing Customer Experience
One of the primary goals for KIA has been to optimize the traveler's journey from the moment they set foot in the airport to when they board their flight.
Smart Check-ins: With AI, gone are the days of long queues at the check-in counters. Automated kiosks powered by facial recognition can now swiftly process check-ins. Once the passenger's face is registered in the system, it acts as a boarding pass and ID throughout the airport.
Baggage Handling: AI-driven robots and systems are being put in place to handle baggage more efficiently. These systems can predict the baggage load for a particular day or time and allocate resources accordingly. This not only speeds up the baggage check-in and collection process but also reduces the chances of mishandling or loss.
3. Enhanced Security Measures:
Security is a paramount concern for any airport. KIA has harnessed the power of AI to bolster its security measures.
AI-Powered Surveillance: Using advanced pattern recognition, the AI-enhanced CCTV cameras can detect any unusual activities or unattended objects, alerting the security personnel immediately.
Predictive Analysis for Crowd Management: By analyzing the data from previous years, AI can predict rush hours or days. This enables the airport management to deploy additional security and staff when needed.
The technology will be stationed at the Bengaluru field’s Outstation 2 — which commences transnational operations from 31 August.
The videotape analytics and AI platform will be used by the field to track ranges at colorful checkpoints across the terminal. NEW DELHI Bengaluru International Airport Ltd, in cooperation with homegrown computer vision establishmentIndustry.ai and US tech establishment NvidiaCorp., on Wednesday blazoned the integration of the former’s computer vision- grounded artificial intelligence( AI) platform into the field’s operations.
In a common statement, the companies said the technology will be stationed at the Bengaluru field’s Outstation 2 — which commences transnational operations from 31 August. The videotape analytics and AI platform will be used by the field to track ranges at colorful checkpoints across the terminal, dissect and resolve traffic, and track abandoned baggage and alert security staff in case of suspicious movements. To do this, the platform will contemporaneously connect to videotape feeds from 500 live cameras across Terminal 2, which will also be connected to Industry.ai’s data analytics portal that can produce up to 12 issues grounded on the videotape feeds.
These issues will include cues to relating backups as well as safety enterprises, including the overspeeding or movement of suspicious vehicles outside the field outstation. The vision AI platform ofIndustry.ai, a attachment of private green energy establishment Bharat Light & Power, is grounded on Nvidia Metropolis development suite that offers companies a ready- to- use platform to make videotape feed- grounded data analytics results. The service will be operated on pall. Tejpreet Chopra, principal superintendent ofIndustry.ai, said in a statement that the platform “ will speed up passenger inflow during peak hours of operation."
Chopra added that the company will look to expand its service to other outstations at the field as well. George Fanthome, principal information officer of Bengaluru International Airport Limited, affirmed that the platform was “ a first" for any outstation of the field. still, an posted query toIndustry.ai on its deployment at the field and future plans didn't admit an answer until press time. A representative for Bengaluru Airport couldn't incontinently respond to Mint’s query, citing the inception of transnational operations at Outstation 2. The deployment at Bengaluru’s new transnational outstation comes as the ultimate also came one of the first across the country to incorporate the centre-backed facial recognition trip blessing platform, DigiYatra. erected by Hyderabad- grounded Dataevolve results and backed by the union civil Aeronautics ministry, DigiYatra presently operates across seven airfields — including Delhi, Kolkata, and Bengaluru itself. still, much like how the perpetration of DigiYatra raised enterprises around sequestration and collection of particular data, experts said that a terminal-wide vision AI platform may also raise analogous enterprises.
“ There will be enterprises that could be raised around how such a tool would handle particular data, including how the concerned authorities would seek concurrence from coursing passengers for collecting and using their data. The concurrence medium, in light of the Digital Personal Data Protection Act, could be important to consider," said Abhishek Malhotra, managing mate at Delhi- grounded TMT Law Practice. Malhotra added that farther aspects that could prove to be important include “ how the data is being collected, and how it's being destroyed."
On this note, the lately notified DPDP Act could prove to be pivotal in decreeing the exact consequences of running and abuse of physical and biometric data of individualities — which are classified under particular data. still, Malhotra added that the Act is yet to notify how the Data Protection Board would handle enterprises in this regard.
